Privacy policy
Privacy Policy
Effective Date: June 30, 2026
At theuglyglove.com, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or otherwise interact with us.
1. Information We Collect
We may collect the following categories of personal information:
Information You Provide
Name
Billing and shipping addresses
Email address
Mobile phone number
Payment information (processed securely through our payment processor)
Account login credentials
Customer service communications
Product reviews or survey responses
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Website usage data
Pages viewed
Referring websites
Cookies and similar tracking technologies
Information from Third Parties
We may receive information from:
Payment processors
Shipping carriers
Marketing partners
Analytics providers
Social media platforms when you interact with our pages or advertisements
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Process payments
Ship products
Communicate about orders
Respond to customer service requests
Improve our website and products
Prevent fraud
Personalize your shopping experience
Send promotional emails and SMS messages (with your consent where required)
Administer contests, promotions, or giveaways
Comply with legal obligations
3. Email Marketing
If you subscribe to our mailing list or otherwise consent to receive marketing emails, we may send:
Product announcements
Promotions
New product releases
Company news
Special offers
You may unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email. Transactional emails related to your purchases or account may still be sent.
4. SMS Marketing
If you voluntarily opt in to receive SMS communications, we may send:
Order confirmations
Shipping updates
Delivery notifications
Customer support messages
Promotional offers
Exclusive discounts
Cart reminders, where applicable
Providing consent to receive marketing text messages is not a condition of making a purchase.
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information below.
5. How We Share Information
We do not sell your personal information.
We may share information with trusted service providers that assist us with:
Payment processing
Shipping and fulfillment
Website hosting
Email delivery
SMS delivery
Customer support
Marketing services
Analytics
These providers are permitted to use your information only as necessary to perform services on our behalf.
We may also disclose information:
To comply with legal obligations
To protect our legal rights
In connection with a merger, acquisition, or sale of assets
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Keep you logged in
Analyze website traffic
Measure advertising performance
Improve website functionality
You may control cookies through your browser settings, though disabling cookies may affect website functionality.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission or electronic storage is completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
Fulfill orders
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
9. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Request a copy of your information
Object to or restrict certain processing
Opt out of certain uses of your information
To exercise these rights, contact us using the information below.
10. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will become effective when posted on our website. The updated effective date will appear at the top of this Policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
theuglyglove.com
Email: support@theuglyglove.com
Address: P.O. Box 74148 Los Angeles CA 90004