Privacy policy

Privacy Policy

Effective Date: June 30, 2026

At theuglyglove.com, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or otherwise interact with us.

1. Information We Collect

We may collect the following categories of personal information:

Information You Provide

Name

Billing and shipping addresses

Email address

Mobile phone number

Payment information (processed securely through our payment processor)

Account login credentials

Customer service communications

Product reviews or survey responses

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Operating system

Website usage data

Pages viewed

Referring websites

Cookies and similar tracking technologies

Information from Third Parties

We may receive information from:

Payment processors

Shipping carriers

Marketing partners

Analytics providers

Social media platforms when you interact with our pages or advertisements

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Process payments

Ship products

Communicate about orders

Respond to customer service requests

Improve our website and products

Prevent fraud

Personalize your shopping experience

Send promotional emails and SMS messages (with your consent where required)

Administer contests, promotions, or giveaways

Comply with legal obligations

3. Email Marketing

If you subscribe to our mailing list or otherwise consent to receive marketing emails, we may send:

Product announcements

Promotions

New product releases

Company news

Special offers

You may unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email. Transactional emails related to your purchases or account may still be sent.

4. SMS Marketing

If you voluntarily opt in to receive SMS communications, we may send:

Order confirmations

Shipping updates

Delivery notifications

Customer support messages

Promotional offers

Exclusive discounts

Cart reminders, where applicable

Providing consent to receive marketing text messages is not a condition of making a purchase.

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information below.

5. How We Share Information

We do not sell your personal information.

We may share information with trusted service providers that assist us with:

Payment processing

Shipping and fulfillment

Website hosting

Email delivery

SMS delivery

Customer support

Marketing services

Analytics

These providers are permitted to use your information only as necessary to perform services on our behalf.

We may also disclose information:

To comply with legal obligations

To protect our legal rights

In connection with a merger, acquisition, or sale of assets

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences

Keep you logged in

Analyze website traffic

Measure advertising performance

Improve website functionality

You may control cookies through your browser settings, though disabling cookies may affect website functionality.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission or electronic storage is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders

Provide services

Comply with legal obligations

Resolve disputes

Enforce agreements

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Request a copy of your information

Object to or restrict certain processing

Opt out of certain uses of your information

To exercise these rights, contact us using the information below.

10. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will become effective when posted on our website. The updated effective date will appear at the top of this Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

theuglyglove.com

Email: support@theuglyglove.com

Address: P.O. Box 74148 Los Angeles CA 90004