Terms of service

Terms of Service

Effective Date: June 30, 2026

Welcome to theuglyglove.com. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or purchasing our products, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use our website or make a purchase.

2. Products and Pricing

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we reserve the right to:

  • Correct errors or inaccuracies at any time.

  • Change prices without prior notice.

  • Modify or discontinue products without notice.

  • Limit quantities purchased per customer.

Colors displayed on your device may vary from the actual product.

3. Orders

Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability

  • Pricing errors

  • Suspected fraud

  • Violation of these Terms

If your order is canceled after payment has been processed, you will receive a refund to your original payment method.

4. Payment

Payment is due at the time of purchase. We accept the payment methods displayed during checkout. By submitting payment information, you represent that you are authorized to use the payment method provided.

5. Shipping

Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, customs, or other events beyond our control.

Risk of loss transfers to you upon delivery to the shipping carrier or upon delivery to your address, as permitted by applicable law.

6. Returns and Exchanges

Please refer to our Return Policy for complete information regarding returns, exchanges, and refunds.

Returned products must generally be:

  • Unused

  • In original packaging

  • Returned within the stated return window

We reserve the right to refuse returns that do not meet our policy.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, product designs, videos, and software, is owned by or licensed to the Company and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or exploit any content without our prior written consent.

8. User Conduct

You agree not to:

  • Violate any applicable law.

  • Attempt to interfere with website security.

  • Upload malicious software.

  • Use the website for fraudulent purposes.

  • Impersonate another person or entity.

9. Customer Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

You agree to provide accurate information and promptly update any changes.

We reserve the right to suspend or terminate accounts that violate these Terms.

10. SMS and Email Communications

By providing your mobile phone number and/or email address during checkout, account registration, promotional sign-up, or any other interaction with our business, you consent to receive communications from us.

Email Communications

You may receive:

  • Order confirmations

  • Shipping notifications

  • Customer service communications

  • Product updates

  • Promotional offers

  • Newsletters

  • Special events and sales announcements

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails. Transactional emails related to your purchases or account may still be sent.

SMS Communications

If you voluntarily opt in to receive text messages, you consent to receive SMS messages from us, which may include:

  • Order updates

  • Delivery notifications

  • Customer support messages

  • Marketing promotions

  • Exclusive offers

  • Cart reminders (where applicable)

Consent to receive marketing text messages is not a condition of purchasing products.

Message frequency may vary.

Message and data rates may apply according to your wireless carrier.

You may opt out of marketing text messages at any time by replying STOP to any SMS. For assistance, reply HELP or contact our customer support.

We may use third-party service providers to facilitate email and SMS communications on our behalf.

Your contact information will be handled in accordance with our Privacy Policy.

11. Privacy

Our collection, use, and protection of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Disclaimer of Warranties

To the fullest extent permitted by law, our products and services are provided "as is" and "as available" without warranties of any kind, whether express or implied.

We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website

  • Purchase or use of products

  • Website interruptions

  • Errors or omissions

Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless the Company, its officers, employees, affiliates, and agents from any claims, damages, liabilities, and expenses arising from your use of the website or violation of these Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

16. Changes to These Terms

We may update these Terms at any time. Changes become effective immediately upon posting the updated Terms on our website.

Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

17. Contact Information

If you have questions regarding these Terms, please contact us:

theuglyglove.com

Email: support@theuglyglove.com

Address: P.O. Box 74148 Los Angeles CA 90004

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and the Company regarding your use of our website and services.